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CWS/CMS Bulletin - Release 8.9 and Interim Release 8.9.0 (3-Day Reminder) Bulletin

Date: 1/22/2020
Title: Release 8.9 and Interim Release 8.9.0 (3-Day Reminder) Bulletin
What is Impacted: CWS/CMS Application
Describe Impact:

Release 8.9 and Interim Release 8.9.0 will be implemented on Saturday, January 25, 2020.

The application outage begins on Saturday, January 25, 2020 at 5:00 AM, and will continue until approximately 1:00 PM. Users will not be able to access the CWS/CMS application during this period. All application updates will be applied during this outage and should be available to counties as of Saturday afternoon at 1:00 PM, January 25, 2020.

Customer support will be available from the IBM Helpdesk at (800) 428-8268.

Coexistent county CWSCMS.MSI file availability:

The CWSCMS.MSI file has been made available since Wednesday, January 8, 2020 for technical staff to begin testing the installation of the release.  The code is located on the CWSDFSr share in the following location:

  •  \CODEDIST\Staging\R89


Dedicated County CWSCMS.MSI file delivery:

By Wednesday, January 8, 2020 dedicated county users should have started seeing the CWSCMS.MSI file copied to their workstations during Windows logon.  Technical staff can verify that they have received the file by checking for its presence in the C:\CACW\R89 folder.  This file must exist on the workstation for the installation of Release 8.9 to take place on or after January 25, 2020.
Dedicated County users should do the following on the night before the release:

  • Restart (reboot) the workstation and log into Windows (aka the "welcome screen").
  • Restart again and do not log into Windows.
  • Leave the workstation powered on.

When: January 25, 2020
Start Time: 5:00 AM
End Time: 1:00 PM
Duration: Eight (8) hours

Who is Impacted: All CWS/CMS Users
Why: R8.9 New code delivery

Contact Name: CWDS Customer Relations
Contact Email: CWS_CustRel@osi.ca.gov
Contact Phone: